Replacement Parts
If your product is missing pieces or is defective, please contact the manufacturer directly. Almost every manufacture now has a special parts department to provide Warranty assistance for damaged or lost parts. Warranty parts replacement should be free, but some manufacturers may charge a shipping fee.
If the manufacturer does not provide adequate support for your issue please let us know so that we can get involved in the process and ensure that the issue is resolved to your satisfaction.
Proof of Issue
The manufacturer may require some documentation to verify the issue and that the item was purchased from a licensed supplier.
These requirements could include:
- Picture of the damage
- Date and Place of purchase
- Order Number
- Part Number(s) from Instructions
The manufacturers will contact Hobbylinc to confirm the purchase information.